FAQ
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Delivery times and costs
Delivery to Germany and Austria
Delivery option | Value of goods | Delivery cost |
Standard |
€0.01–€10.98 |
€2.69 EUR |
Standard |
€10.99–€24.98 |
€4.49 EUR |
Standard |
€24.99–€49.98 |
€5.49 EUR |
Standard |
€49.99–€69.98 |
€5.99 EUR |
Standard |
€69.99–€134.98 |
€6.99 EUR |
Standard |
€134.99 and up |
free |
Express |
€0.01–€119.98 |
€16.99 EUR |
Express |
€119.99 and up |
€19.99 EUR |
Delivery within Europe (except France and UK)
Delivery option |
Value of goods |
Delivery cost |
Standard |
€0.01–€9.98 |
€2.49 EUR |
Standard |
€9.99–€24.98 |
€3.99 EUR |
Standard |
€24.99–€59.98 |
€5.99 EUR |
Standard |
€59.99–€134.98 |
€7.99 EUR |
Standard |
€134.99 und mehr |
Kostenlos |
Premium |
€0.01–€24.98 |
€7.99 EUR |
Premium |
€24.99–€59.98 |
€8.99 EUR |
Premium |
€59.99–€499.98 |
€9.99 EUR |
Premium |
€499.99 und mehr |
€12.99 EUR |
Express |
€0.01–€119.98 |
€29.99 EUR |
Express |
€119.99 und mehr |
€35.99 EUR |
Delivery to France
Delivery option |
Value of goods |
Delivery cost |
Standard |
€0.01–€9.98 |
€2.99 EUR |
Standard |
€9.99–€24.98 |
€4.99 EUR |
Standard |
€24.99–€49.98 |
€6.99 EUR |
Standard |
€49.99–€69.98 |
€8.49 EUR |
Standard |
€69.99–€134.98 |
€9.49 EUR |
Standard |
€134.99 und mehr |
Kostenlos |
Premium |
€0.01–€24.98 |
€8.99 EUR |
Premium |
€24.99–€59.98 |
€9.99 EUR |
Premium |
€59.99–€499.98 |
€11.99 EUR |
Premium |
€499.99 und mehr |
€12.99 EUR |
Express |
€0.01–€119.98 |
€35.99 EUR |
Express |
€119.99 und mehr |
€41.99 EUR |
Delivery to the United Kingdom
Delivery option |
Value of goods |
Delivery cost |
Standard |
£0.01 GBP–£10.98 GBP |
£2.99 GBP |
Standard |
£10.99 GBP–£19.98 GBP |
£5.49 GBP |
Standard |
£19.99 GBP–£47.98 GBP |
£6.99 GBP |
Standard |
£47.99 GBP–£118.98 GBP |
£8.99 GBP |
Standard |
£118.99 GBP und mehr |
Kostenlos |
Premium |
£0.01 GBP–£20.48 GBP |
£7.49 GBP |
Premium |
£20.49 GBP–£49.48 GBP |
£8.49 GBP |
Premium |
£49.49 GBP–£409.98 GBP |
£9.99 GBP |
Premium |
£409.99 GBP und mehr |
£10.99 GBP |
Express |
£0.01 GBP–£94.79 GBP |
£24.99 GBP |
Express |
£94.80 GBP und mehr |
£29.99 GBP |
Payment options
We accept payments by credit card (Mastercard, Visa, American Express), Klarna Pay Later, PayPal, Apple, Google and Shop Pay, and other local providers in the TOXICATOR Shop.
Return policies
Your purchase doesn't fit? No problem! You can return your item free of charge within 30 days of purchase. Please contact our service team at service-toxicator@spreadgroup.com or via our contact form and we will take care of your return.
Contact
Got a question? Our team will be happy to assist you. Contact us at service-toxicator@spreadgroup.com or via our contact form and we will get back to you within a maximum of 24 hours on working days.
When and what is Toxicator?
Toxicator is an annual electronic dance music festival that has been taking place since 2009, and it will be held on December 6, 2025, at the Maimarkthalle in Mannheim.
Where is the official Festivalwebsite?
You can find more information here: https://www.toxicator.de
How sustainable are the products?
We carry the responsibility for tomorrow. The sustainability of our products is very important to us. That’s why we chose Spreadshirt as the manufacturer for our merchandise: here you can find more information on sustainability.
How do I know about new Merchandise-Products or Special Offers?
We regularly update you on news, new products, and special offers related to both merchandise and the festival on our social media platforms. Additionally, you can easily sign up for our newsletter with your email address.
Can I still buy Merchandise from past festivals?
Yes! We usually have limited remaining stock available both online and offline at the festival. These products are from the previous year. Note: Limited quantities. Once the products are sold out, there will be no restocking.
Does the product selection differ online from offline?
No. The products available for purchase online will also be available on the festival day.
Note: While supplies last.